Last Updated: 09 September, 2026
Welcome to AVFood. Please read this Disclaimer carefully before using our mobile application and website (https://www.avfood.in). By using our services, you agree to the terms outlined below.
1. DELIVERY LOGISTICS PLATFORM ONLY
AVFood is a delivery logistics platform that connects customers with local restaurants and grocery stores. We do not:
- Cook, prepare, manufacture, or process any food items.
- Pack, label, or quality-check any grocery products.
- Own, operate, or manage any restaurant, kitchen, or supermarket listed on our platform.
Our sole responsibility is to pick up orders from partner establishments and deliver them to customers at the specified address.
2. FOOD AND GROCERY QUALITY DISCLAIMER
Since AVFood does not prepare or pack any items:
- We do not guarantee the taste, freshness, quality, nutritional value, or safety of any food or grocery products delivered.
- We are not responsible for any allergies, food poisoning, spoilage, or adverse reactions caused by consuming items ordered through our platform.
- All quality, freshness, and packaging concerns must be addressed directly with the respective restaurant or store that prepared or supplied the items.
We strongly recommend that customers:
- Verify ingredient lists and allergen information directly with the restaurant/store before ordering.
- Inspect grocery items upon delivery for freshness, damage, or expiry.
3. DELIVERY DISCLAIMER
While we strive for timely and accurate deliveries:
- Delivery times are estimates and may vary due to traffic, weather, peak hours, or other unforeseen circumstances.
- We are not liable for any delays, missed deliveries, or incorrect addresses if the customer provides inaccurate or incomplete location details.
- We reserve the right to cancel or refuse delivery to any location that is unsafe or inaccessible.
4. PRICING AND AVAILABILITY DISCLAIMER
- All prices displayed on the AVFood platform are sourced from partner restaurants and stores. Prices are subject to change without prior notice.
- We do not guarantee the availability of any food item or grocery product listed on our platform. Items may go out of stock at the source.
- In case of price discrepancies or unavailability, we will inform you and offer a refund or substitution (where applicable).
5. THIRD-PARTY LINKS AND SERVICES
Our app and website may contain links to third-party websites (e.g., payment gateways, social media, partner stores). These links are provided for your convenience only. We do not control or endorse the content, privacy practices, or policies of these third-party sites. You access them at your own risk.
6. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law:
- AVFood, its directors, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with:
- The use or inability to use our platform.
- The quality, safety, or accuracy of any food or grocery items delivered.
- Any delay, failure, or interruption in delivery services.
- Our total liability for any claim arising from your use of our services shall not exceed the total value of the order in question.
7. NO WARRANTY
AVFood provides its services on an “as is” and “as available” basis. We make no warranties, express or implied, including but not limited to:
- The accuracy, completeness, or reliability of any information on our platform.
- The availability, timeliness, or security of our services.
- The suitability of any food or grocery product for your dietary needs or preferences.
8. INDEMNIFICATION
You agree to indemnify and hold harmless AVFood, its directors, employees, partners, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of this Disclaimer.
- Your use of our platform or services.
- Your interaction with partner restaurants, stores, or delivery personnel.
- Any allergic reactions, health issues, or damages caused by items ordered through our platform.
9. CHANGES TO THIS DISCLAIMER
We reserve the right to update or modify this Disclaimer at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this Disclaimer periodically to stay informed.
10. GOVERNING LAW
This Disclaimer shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts located in [Your City, State] .
11. CONTACT US
If you have any questions or concerns about this Disclaimer, please contact us:
- Email: admin@avfood.in
- Phone: 7973684679
- Address: Gandhi Chowk, Ahmedgarh, Punjab, India 148021
