Last Updated: 12 September, 2026
PRIVACY POLICY
AV Food (“we,” “our,” or “us”) operates the AV Food mobile application (the “App”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.
By using the App, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT
We collect several different types of information for various purposes to provide and improve our service to you.
A. Location Data
When you use our App, we may collect and use your precise location data (GPS coordinates) to:
- Auto-fill your delivery address during order placement
- Show nearby stores and available delivery options
- Calculate delivery time and charges
Important: Location data is only collected when you explicitly grant permission and click the “Get Current Location” button. You can disable location access at any time through your device settings.
B. Internet & Usage Data
We may also collect information on how the App is accessed and used (“Usage Data”). This may include:
- Device type and model
- Android version
- App version
- Time and date of your visit
- Pages visited within the App
C. Cookies & Tracking
The websites loaded within the App (AV Food and Karyana Store) may use cookies and similar tracking technologies to track activity and hold certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent.
2. HOW WE USE YOUR INFORMATION
AV Food uses the collected data for various purposes:
| Purpose | Description |
|---|---|
| Order Delivery | To auto-fill and verify your delivery address |
| Service Improvement | To analyze usage and improve user experience |
| Customer Support | To respond to your inquiries and support requests |
| Notifications | To send order updates, offers, and important information |
| Security | To detect, prevent, and address technical issues |
3. SHARING YOUR INFORMATION
We do NOT sell, trade, or rent your personal information to third parties. We may share your data only in the following cases:
- With Delivery Partners: To deliver your orders (name, address, phone number)
- With Website Operators: AV Food and Karyana Store websites for order processing
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
4. DATA SECURITY
The security of your data is important to us. We use HTTPS/SSL encryption to protect data transmitted between the App and our websites. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. THIRD-PARTY SERVICES
Our App may contain links to third-party websites (AV Food and Karyana Store) and use third-party services such as:
- Google Maps: For location services
- Google Play Services: For app functionality
- Website Analytics: To understand user behavior
These third parties have their own privacy policies. We strongly advise you to review their policies.
6. CHILDREN’S PRIVACY
Our App does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately.
7. YOUR RIGHTS
You have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of your personal data |
| Correction | Request correction of inaccurate data |
| Deletion | Request deletion of your data |
| Objection | Object to processing of your data |
| Portability | Request transfer of your data |
To exercise these rights, please contact us at the details below.
8. PERMISSIONS USED IN THE APP
Our App requests the following permissions:
| Permission | Purpose |
|---|---|
| Internet | To load website content and process orders |
| Location (Fine & Coarse) | To auto-fill delivery address |
| Network State | To check internet connectivity |
You can revoke these permissions anytime in your device settings.
9. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
You are advised to review this Privacy Policy periodically for any changes.
10. CONTACT US
If you have any questions about this Privacy Policy, please contact us:
📧 Email: admin@avfood.in
🌐 Website: https://www.avfood.in
📱 App: AV Food (com.avfood)
🏢 Business Name: AV Food
📍 Address: Ahmedgarh, Punjab, 148021, India
11. CONSENT
By using our App, you consent to our Privacy Policy and agree to its terms.
DISCLAIMER: AVFood is a delivery logistics platform. We do not cook, prepare, manufacture, or pack any food or grocery items. We act solely as an intermediary to pick up orders from partner restaurants and stores and deliver them to customers.